FAQ

1. How long does shipping take?

USA orders: 2–3 weeks
Europe: 1–2 weeks
Other countries: 4–6 weeks

2. Do you offer tracking?

Yes! Every order includes tracking once shipped.

3. How long does processing take?

Processing takes 1–3 business days.

4. Do you offer free shipping?

Free shipping is available on orders over $100 USD.

5. What if my order arrives damaged?

Email us within 24 hours at support@athenaura.com with photos and your order number.

6. Do you accept returns?

Yes — returns are accepted within 7 days of delivery.
A $5 return fee applies.

7. Can I change my shipping address?

Only within the first 24 hours after placing your order.

8. What payment methods do you accept?

We accept major cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

9. Do you ship internationally?

Yes, we offer worldwide shipping.