Shipping Policy

Thank you for choosing AthenAura. We appreciate your trust in our aesthetic tech accessories, crafted to elevate your everyday style.

📦 Shipping Fees

Shipping is not free.

Our international shipping fee ranges between $29–$39 USD, depending on your destination.

This fee covers:

We work with trusted global fulfillment partners to ensure safe and reliable delivery worldwide.

Note: Free standard shipping is available only for orders above $100 USD.

Because we ship internationally and operate from multiple warehouses, delivery times may vary depending on your location and customs processing.

Estimated delivery times:

These timeframes are estimates and may be affected by holidays, customs delays, or unexpected logistical issues.

If your order has not been delivered within 15 business days after dispatch, you are eligible for a full refund.

Please reach out to us at support@athenaura.com once this period has passed so we can assist you immediately.

Please make sure your shipping address is complete and accurate at checkout.

Once dispatched, orders cannot be redirected or changed.

If a package is returned to us due to an incorrect address, we will notify you and additional shipping fees may apply for reshipment.

If you have not received your package 15 days after dispatch, contact us at support@athenaura.com.

Before reaching out, we recommend:

Once a package is in transit, delays must be resolved with the shipping carrier, but we are here to help you navigate it.

All duties, taxes, and tariffs are included in the price shown at checkout.
You will not be charged additional fees upon delivery.